Pendoc additionally provides advisory assistance to clients based on the type of service. More involved issues, such as plan design, are subject to additional consulting fees.

Single Plan ADG Service:

Technical support is free to all Pendoc Single Plan ADG users. We provide email support regarding questions on plan language. You will generally receive a response within one business day.

Single Plan Consulting Service:

We provide advisory support regarding plan concepts and language to single plan clients. This includes email support and up to 30 minutes of phone support for each plan agreement (time cannot be accumulated).

Subscribers:

Technical support is free to all Pendoc full service subscribers. We provide unlimited email support regarding questions on plan language. You will generally receive a response within one business day.

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